Implement online registration for medical appointments in health services institutions.
Why this status
There is genuine but limited implementation. The Ministry's 2025 hospital-quality manual directs facilities to establish online appointment systems where possible, and Teaching Hospital Badulla operates a live online OPD booking portal. This demonstrates the promised model in a public health institution, but the evidence does not establish a national rollout across health-service institutions; the pledge is therefore underway rather than kept.
Evidence timeline
Oldest first. Each item is labelled by whether it supports the promise being kept or cuts against it.
- 1 Jan 2025SupportsOfficial release
“The Ministry of Health hospital-quality manual says online appointment systems should be established wherever possible to facilitate routine procedures.”
Open source - 2 Sept 2026SupportsOfficial release
“Teaching Hospital Badulla provides an online OPD appointment portal allowing registered patients to reserve an outpatient token from home.”
Open source
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